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New Build Conveyancing: The Complete Process from Instructing a Solicitor to Getting Your Keys

New Build Conveyancing: The Complete Process from Instructing a Solicitor to Getting Your Keys
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The New Build Conveyancing Timeline

Here is the full process mapped out. The total duration depends on whether you are buying a completed property (8–12 weeks) or an off-plan property (12 weeks for legal work plus the build period of 6–24 months).

StageWhat HappensTypical DurationWho Drives It
1. Choose and instruct a solicitorSelect a conveyancer experienced with new builds; provide ID and funds1–3 daysYou
2. Pay reservation feeReserve your plot; developer takes property off the marketSame day as reservationYou + developer
3. Memorandum of sale issuedDeveloper's solicitor sends the contract pack to your solicitor1–2 weeks after reservationDeveloper's solicitor
4. Your solicitor reviews the contract packReview of contract, title, management pack, planning, building regs, warranties2–4 weeksYour solicitor
5. Solicitor raises enquiriesQuestions sent to developer's solicitor on issues found in the pack1–2 weeks to send; 1–4 weeks for repliesBoth solicitors
6. Searches ordered and returnedLocal authority, environmental, water, drainage, chancel repair searches2–6 weeks (varies by council)Your solicitor
7. Mortgage offer receivedYour lender issues the formal mortgage offer after valuation2–4 weeks from applicationYour mortgage broker/lender
8. Report on titleYour solicitor reports their findings to you and explains what you are buying1–2 days after all information receivedYour solicitor
9. Sign contract and transfer deedYou sign the documents; your solicitor holds them ready for exchange1–3 daysYou
10. Exchange of contractsContracts become legally binding; you pay the exchange deposit (usually 10%)Target: 28 days from reservation (developer expectation)Both solicitors
11. Build period (off-plan only)Construction continues; you wait for notice of completion1–24 months depending on build stageDeveloper
12. Notice of completionDeveloper gives 10–14 days' notice that the property will be ready10–14 days before completionDeveloper
13. Pre-completion checksFinal searches, mortgage conditions, funds transfer5–10 daysYour solicitor
14. CompletionMoney transfers; keys handed over; you own the property1 dayBoth solicitors + lender
15. Post-completionStamp duty paid; title registered at Land Registry; documents filed1–6 monthsYour solicitor

Stage 1: Choosing the Right Solicitor

Your choice of solicitor is one of the most important decisions in the buying process. New build conveyancing requires specific expertise that not every high-street solicitor possesses.

What to Look For

CriteriaWhy It MattersHow to Check
New build experienceNew build contracts are fundamentally different from resale contracts; an inexperienced solicitor may miss critical issuesAsk how many new build completions they have handled in the last 12 months
On the developer's approved panelMany developers require your solicitor to be on their approved panel. If they are not, the developer may refuse to deal with them — or you may need a separate panel solicitorAsk the developer for their panel list before choosing
On your lender's panelYour mortgage lender requires a solicitor on their panel to act on their behalf. Most solicitors are on major lender panels, but checkAsk the solicitor whether they are on your lender's panel
Fixed fee or capped costsConveyancing fees should be agreed upfront to avoid surprisesGet a full quote including all disbursements before instructing
ResponsivenessDevelopers impose tight exchange deadlines (often 28 days). A slow solicitor can cause you to lose your reservationTest response times during initial enquiries; check online reviews for speed complaints
CQS accreditationThe Law Society's Conveyancing Quality Scheme ensures minimum standards. Most lenders require CQS accreditationCheck the Law Society's CQS directory

Developer's Solicitor vs. Your Solicitor

Some developers offer to let their solicitor act for you as well, or recommend a specific firm (sometimes with a discount). Be cautious:

  • The developer's solicitor drafted the contract to protect the developer. Having them also act for you creates a conflict of interest
  • A recommended solicitor may prioritise the developer relationship over your interests
  • You are entitled to choose your own solicitor — and it is almost always better to do so
  • The exception is if you need a "panel solicitor" for the developer's lender requirements — in which case, choose one who is on both the developer's and your lender's panels

Stage 2: The Reservation

Once you choose your plot and pay the reservation fee, the clock starts. Most developers expect exchange within 28 days — a tight timeline that requires your solicitor to work efficiently. For a detailed guide to reservation fees, see our Reservation Fees and Agreements guide.

Key actions at this stage:

  • Instruct your solicitor immediately — ideally before or on the same day as reservation
  • Submit your mortgage application if you have not already
  • Provide ID documents and source-of-funds evidence to your solicitor promptly
  • Read and understand the reservation agreement before signing it

Stages 3–5: The Contract Pack and Enquiries

The developer's solicitor sends a contract pack to your solicitor. This is a substantial bundle of documents that your solicitor must review in detail. For a deep-dive into every clause, see our New Build Contracts Decoded guide.

What the Contract Pack Contains

DocumentWhat It IsWhat Your Solicitor Checks
Draft contractThe legal agreement you will sign at exchangeCompletion date mechanism, longstop date, deposit terms, developer obligations, buyer obligations, penalties
Title documentsProof the developer owns the land and can sell itClean title, no undisclosed charges or restrictions, rights of way, easements
Transfer deed (TR1)The document that transfers ownership to youRestrictive covenants, management company obligations, estate charges
Management packDetails of the management company, service charges, and communal arrangementsService charge structure, sinking fund, who controls the management company, adoption plans
Planning permissionsEvidence the development has full planning permissionWhether the build matches approved plans; any conditions that affect your property
Building regulations approvalConfirmation the property meets building standardsCompletion certificate (or expected date), compliance with Part L (energy), Part M (access)
NHBC / warranty detailsThe structural warranty provider and coverage termsDuration (typically 10 years), what is covered, defects period, claims process
Lease (flats only)The lease that defines your rights as a leaseholderTerm (should be 990+ years for new builds), ground rent (peppercorn from June 2022), service charge provisions, alterations rights, sub-letting rights
Specification / plansWhat you are buying — layout, finishes, fixturesWhether the specification matches what was shown in the show home or sales brochure
CML/UK Finance certificate of titleA certificate your solicitor completes for your mortgage lenderConfirms the property is acceptable security for the mortgage

Common Enquiries Raised

Your solicitor will almost always raise enquiries (questions) with the developer's solicitor. Common areas include:

  • Longstop date: What is the latest date by which the property must be completed? What happens if the developer misses it? Can you rescind the contract and get your deposit back?
  • Specification changes: Can the developer change the specification without your consent? What are your remedies if they do?
  • Adoption of roads/drainage: Will the estate roads and drainage be adopted by the council/water company? If so, when?
  • Restrictive covenants: What restrictions are placed on the property? Can you extend, build a conservatory, or run a business?
  • Service charge estimates: What is the estimated first-year service charge, and what does it include?
  • NHBC cover note: Has the NHBC (or equivalent) issued a cover note for the property?
  • Contaminated land: Has the developer carried out contamination assessments? Were any issues found and remediated?

Stage 6: Searches

Your solicitor orders several searches to check for issues that could affect the property or your ability to use it. These are not optional — your mortgage lender will require them.

SearchWhat It RevealsCostTurnaround
Local authority searchPlanning applications, building control records, road schemes, conservation areas, tree preservation orders, smoke control zones£100–£3001–6 weeks (varies hugely by council)
Environmental searchFlood risk, contaminated land, landfill sites, radon, subsidence risk£40–£801–3 days
Water and drainage searchWhether the property is connected to mains water and sewerage; location of public sewers; water pressure£40–£701–5 days
Chancel repair searchWhether the property is liable for contributions to local church repairs (a historical liability that still applies in some areas)£15–£30Instant
Mining search (if applicable)Whether the property is in an area affected by coal mining, tin mining, or other extraction£30–£601–5 days
HS2 / Crossrail search (if applicable)Whether the property is affected by major infrastructure projects£20–£401–3 days

New build search note: For brand-new developments, the local authority search may show the planning permission and building regulations applications for the development itself. Your solicitor checks that the permission covers your specific plot and that no conditions remain unfulfilled that could affect your purchase.

Stage 7: Mortgage Offer

Your mortgage lender arranges a valuation of the property and, if satisfied, issues a formal mortgage offer. New build-specific points:

  • Valuation timing: For completed properties, the valuer visits and inspects. For off-plan, the valuation may be a "desktop" assessment based on plans and comparables — with a physical inspection closer to completion
  • Down-valuation risk: If the valuer values the property below the purchase price, your lender will only lend based on the lower value. You will need to find additional cash or renegotiate the price with the developer
  • Mortgage offer expiry: Offers typically last 3–6 months. For off-plan purchases with long build times, you may need to re-apply for a mortgage closer to completion — rates may have changed
  • New build lending criteria: Some lenders have specific criteria for new builds (higher deposit for flats, restrictions on off-plan, developer incentive caps). See our Deposit Guide for details

Stage 8–9: Report on Title and Signing

Once your solicitor has all the information — search results, enquiry replies, mortgage offer, and reviewed documents — they compile a "report on title" for you. This is a summary of everything they have found, including:

  • Any issues or risks they have identified
  • Restrictions on the property (covenants, easements)
  • Management company arrangements and service charge obligations
  • Ground rent terms (for leasehold)
  • Any conditions you should be aware of before committing
  • A recommendation on whether to proceed

Read this report carefully. It is the last point at which you can raise concerns before committing. Once you sign the contract and exchange, you are legally bound to complete — and losing your deposit if you pull out.

You then sign the contract, the transfer deed, the mortgage deed, and any other required documents. Your solicitor holds these ready for exchange.

Stage 10: Exchange of Contracts

Exchange is the moment the purchase becomes legally binding. Here is what happens:

  • Your solicitor and the developer's solicitor exchange signed contracts (usually by phone, confirmed in writing)
  • Your exchange deposit (typically 10%) is transferred to the developer's solicitor
  • A completion date is agreed (for completed properties, usually 2–4 weeks after exchange; for off-plan, on a date to be confirmed when construction is finished)
  • From this point, you cannot pull out without losing your deposit and potentially being sued for breach of contract

The 28-Day Exchange Deadline

Most developers expect exchange within 28 days of reservation. This is tight. If your solicitor or mortgage lender is slow, you risk:

  • The developer re-releasing your plot to another buyer
  • Losing your reservation fee
  • Having to start the process again (potentially at a higher price)

To meet the deadline: instruct your solicitor immediately, submit your mortgage application promptly, respond to requests for information the same day, and chase progress proactively.

Stages 12–14: Completion

When the property is ready, the developer serves a "notice to complete" — typically giving you 10–14 days to complete the purchase. Your solicitor then:

  • Requests the mortgage funds from your lender (this takes 3–5 working days)
  • Conducts final "completion day" searches (a priority search at the Land Registry to protect your purchase)
  • Prepares a completion statement showing exactly how much money is needed from you
  • Transfers the total funds to the developer's solicitor on completion day

Completion Day: What Happens

TimeWhat HappensWho Does It
MorningYour solicitor transfers the completion funds to the developer's solicitorYour solicitor
Late morning / early afternoonDeveloper's solicitor confirms receipt of fundsDeveloper's solicitor
AfternoonKeys are released — you can collect them from the developer's sales officeDeveloper
Same dayYour solicitor notifies the Land Registry of the purchaseYour solicitor

Practical tip: Do not book your removal van for 8am on completion day. Funds transfer takes time, and delays are common. Keys are rarely available before lunchtime, and sometimes not until late afternoon. Have a contingency plan in case completion is delayed by a day.

Stage 15: Post-Completion

After completion, your solicitor handles several important tasks:

  • Stamp duty payment: SDLT must be filed and paid within 14 days of completion. Your solicitor handles this and files the return with HMRC
  • Land Registry registration: Your solicitor registers your ownership at the Land Registry. This can take 1–6 months depending on the Registry's backlog. You own the property from completion day — registration is a formality, not a condition of ownership
  • Title deeds: Your solicitor sends you (or your lender) the registered title once complete
  • Management company registration: For leasehold flats, your solicitor notifies the management company of the change of ownership

Conveyancing Costs: What You Will Pay

ItemTypical CostNotes
Solicitor's legal fee£800–£1,800Higher for leasehold; varies by firm and location
Local authority search£100–£300Varies significantly by council area
Environmental search£40–£80
Water and drainage search£40–£70
Chancel repair search£15–£30
Mining search (if applicable)£30–£60Not needed in all areas
Land Registry fee£95–£540Based on purchase price; higher for more expensive properties
Bank transfer fees£30–£60Per transfer (typically 2–3 transfers needed)
ID verification£5–£20Anti-money laundering checks
Leasehold supplement (flats)£150–£400Additional work reviewing the lease and management pack
New build supplement£0–£200Some solicitors charge extra for new build-specific work
Total (freehold house)£1,150–£2,500
Total (leasehold flat)£1,500–£3,200

Always get a full, itemised quote before instructing your solicitor. "No completion, no fee" arrangements are common — meaning you do not pay the legal fee if the purchase falls through before exchange. However, you will usually still pay for searches and disbursements already incurred.

Common Problems and How to Avoid Them

ProblemWhat Goes WrongHow to Avoid
Missing the 28-day exchange deadlineDeveloper releases your plot; you lose reservation feeInstruct solicitor before reservation; have mortgage AIP ready; respond to requests instantly
Slow local authority searchDelays exchange by weeksAsk your solicitor to order searches immediately on instruction; some offer "search insurance" as a faster alternative
Down-valuationLender values property below purchase price; you need more cash or renegotiateHave contingency funds; ask developer to reduce price rather than offer incentives
Unfavourable contract terms not spottedLocked into penalties, specification changes, or unreasonable obligationsUse a solicitor experienced with new builds who will flag and negotiate issues
Developer delays completionProperty not ready when promised; mortgage offer may expireEnsure contract has a longstop date with rescission rights; keep mortgage broker informed of delays
Post-exchange changesDeveloper changes specification, layout, or finishes after exchangeEnsure contract limits developer's right to make changes; photograph show home for reference

Conveyancing Checklist

ActionWhen
Research and shortlist solicitors with new build experienceBefore visiting show homes
Check solicitor is on the developer's panel and your lender's panelBefore instructing
Get a full fee quote including all disbursementsBefore instructing
Instruct solicitor and provide ID documentsSame day as reservation
Submit mortgage application (if not done)Same week as reservation
Read the reservation agreement before signingBefore paying reservation fee
Chase solicitor for search progress and enquiry responsesWeekly after week 1
Read the report on title thoroughlyWhen received
Ensure deposit funds are accessible for exchangeBefore exchange date
Confirm buildings insurance is in place before completionBefore completion
Take meter readings and photograph the property on completion dayCompletion day
Confirm stamp duty is filed within 14 daysAfter completion

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