When purchasing a new build, asking the right questions can help you make an informed decision and avoid potential issues. Here are the essential questions to put to your developer.
1. What's Included in the Standard Specification?
Show homes often include upgrades. Get a detailed list of what's standard and what's optional, including:
- Kitchen appliances and worktop materials
- Bathroom fixtures and fittings
- Flooring throughout the property
- Garden landscaping and fencing
2. What's the Realistic Completion Date?
Build schedules can slip. Ask about:
- Current construction stage
- Factors that could cause delays
- Longstop date in the contract
- Compensation for significant delays
3. What Warranty Coverage Is Provided?
Most new builds come with a 10-year warranty, but understand:
- Who provides the warranty (NHBC, LABC, Premier Guarantee, etc.)
- What's covered in years 1-2 (usually comprehensive)
- What's covered in years 3-10 (usually structural only)
4. What Are the Energy Efficiency Ratings?
Request the predicted EPC rating and SAP calculations. Also ask about:
- Heating system type and efficiency
- Insulation specifications
- Solar panels or heat pumps if applicable
- Estimated annual energy costs
5. What's the After-Sales Service Like?
Find out about:
- Who to contact for defects and how quickly they respond
- Emergency contact procedures
- Reviews from existing residents
- Track record on resolving issues
6. What Are the Service Charges and Ground Rent?
For leasehold properties or estates with communal areas:
- Current annual charges
- What's included (landscaping, roads, etc.)
- How charges might increase
- Management company details
7. What's Planned for the Surrounding Area?
Ask about:
- Future phases of the development
- Planned amenities (schools, shops, parks)
- Infrastructure improvements
- Other nearby developments
8. Can I See a Completed Property?
If possible, ask to view a completed (but unsold) unit to see actual finish quality rather than show home standards.
9. What Incentives Are Available?
Many developers offer:
- Stamp duty contribution
- Legal fees paid
- Furniture packages
- Part-exchange schemes
10. What's the Parking and EV Charging Situation?
Understand:
- Allocated spaces per property
- Visitor parking availability
- EV charging provision
- Garage dimensions if applicable